Please read these Terms of Service carefully before accessing or using our website. By accessing or using
any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the
terms and conditions of this agreement, then you may not access the website or use any Services. If
these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service
Shop / Return / Refund Policy
Shop Policy: Good/s once sold cannot be taken back.
Return Policy: Customer can exchange the good/s under specific conditions only for an equivalent
amount or within the invoice as mentioned in detail in Refund and Exchange Policy.
No Refund Policy: Fnkaar has a no refund policy.
Method of Payments
We accept all major forms of payments such as Visa, Master Card and Direct Bank Transfers.
Aftercare services
We believe in the right use of after care to keep your rugs clean! We recommend to occasionally
vacuum your rug and clean with cool water and antibacterial soap to fight all
stains.
Shipping
Each carpet has its own shipping cost depending on the destination country and weight of the carpet.
Delivery time
Approximately 7 - 10 working days. Can be delayed due to various factors.
Confidentiality when handling personal information
We value your privacy and handle all personal information confidentially. Fnkaar will not give
any personal information to any third party. We may ask your feedback from our services and if you
authorize us, we may publish your comments on Fnkaar.
VAT and Import Duties
VAT (value added tax) and import duties (if any) differ for each country. Most countries are subject to
VAT (value added tax) and import duties, which is the responsibility of the customer.
Your consent
By using our Web Site, you signify your consent to Fnkaar.com’s collection, use, and disclosure of your
personal information in accordance with our Privacy Policy.
Changes to This Privacy Policy
You can visit our Privacy policy in detail under the relevant header. We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and take any other steps required by applicable law.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee
“perfect security.” In addition, any information you send to us may not be secure while in transit. We
recommend that you do not use unsecure channels to communicate sensitive or confidential
information to us. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Data Privacy and Security
Fnkaar (website) cannot guarantee the security of any information that is disclosed online.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your
personal information. However, these rights are not absolute, may apply only in certain circumstances
and, in certain cases, we may decline your request as permitted by law. Right to Access / Know. You may
have a right to request access to personal information that we hold about you, including details relating
to the ways in which we use and share your information.
Right to Delete. You may have a right to request that we delete personal information we maintain about
you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we
maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about
you and to request that we transfer it to a third party, in certain circumstances and with certain
exceptions.
Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal
information.
Withdrawal of Consent: Where we rely on consent to process your personal information, you may have
the right to withdraw this consent.
Managing Communication Preferences: We may send you promotional emails, and you may opt out of
receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt
out, we may still send you non-promotional emails, such as those about your account or orders that you
have made.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact
details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect
information from you to verify your identity, such as your email address or account information, before
providing a substantive response to the request. In accordance with applicable laws, You may designate
an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a
request from an agent, we will require that the agent provide proof you have authorized them to act on
your behalf, and we may need you to verify your identity directly with us. We will respond to your
request in a timely manner as required under applicable law. Complaints
If you have complaints about how we process your personal information, please contact us using the
contact details provided below. If you are not satisfied with our response to your complaint, depending
on where you live you may have the right to appeal our decision by contacting us using the contact
details set out below, or lodge your complaint with your local data protection authority.
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